What type of ongoing computer network
maintenance costs are school districts
grappling with?
We suggest a 500- or
700-to-one ratio. In other words, one network administrator for every 500 to 700
computers. The negative to that-at the price people pay for these geeks who keep all this
stuff working-youre going to get a young person whos inexperienced,
theyre going to gain experience in two or three years and go off to work for
corporate America. Theres a very high turnover rate.
The best success weve seen is where
school systems make networking a vocational curriculum item. There are some really
excellent examples of that. Greenriver, Wyoming, is one of the best that weve seen.
They have a program where a certified network teacher trains the kids, who actually do the
networking.
"Were seeing a
trend of 3 percent of the gross operating budget being moved into technology."
Were seeing 1-1/2 percent of the gross
operating budget of schools moving into technology support personnel costs. Another 1-1/2
percent of that same operating budget is being moved into upgrades, maintenance,
obsolescence-type issues. Were seeing a trend of 3 percent of the gross operating
budget being moved into technology. That is an unbelievably large percentage.
One of the problems we see is a lot of
boards have not figured out yet that if I make a million-dollar hardware capital
expenditure, how much does that affect my operating cost? Id say about 20 percent.
If you want to make sure that your teachers use that million-dollar investment,
youre going to be investing $200,000 for professional development and support
people. Lets say we took a school district and they had nothing at all. From day
one, to upgrade the electrical power in every building, provide enough computers and data
ports for a five-to-one student-to-computer ratio, a phone in every classroom, video,
media retrieval-it costs about $25,000 per classroom to do something along those lines.
When you multiply that by the approximate
number of classrooms in this county, were saying around $55 billion to $60 billion
to put that basic technology in every classroom. Then you have to add your computer labs,
your library media centers and your administrative systems. Weve done this study a
number of times. Were saying somewhere between $85 billion to $95 billion is what it
would take to put technology at a four-to-one, five-to-one ratio in every school in the
country and automate the libraries and administration systems.
Of that total budget, 60 percent of it is
computers and data systems and your wide area network (WAN) hardware. Thirty percent would
be your video and media retrieval, or interactive video stuff. Five percent would be
phones and 5 percent would be administrative systems. Another way of looking at it: $2,000
per student.
Another thing raises its head called wireless networks. Our response is:
Have you ever watched a student generate a
multimedia document? These things are 10, 20, 50 megabits. Theyre monster files.
Then our next question is: Have you ever transferred 1 megabit from the Web on a 28.8
modem? If you shake your head yes, thats what wireless can do. Now
whos willing to wait 20 minutes for the class to start because Ive got
wireless instead of hard connections? We dont see wireless as an answer for the
student side of the equation. For administration, for general file transfer, it works
great. Between schools, wireless is great. But within the classroom, if youre going
to a multimedia project-based curriculum, wireless just doesnt have enough "get
up and go." The bottom line is were going to have to provide 30 to 40 data
ports per room.
What types of things are you helping districts find to maximize their purchasing power?
The first part is how they acquire technology. Right now,
most districts, when theyre ready to buy something, they will either go to a vendor
or an engineer and ask them to write a specification. In both cases, the engineer is going
to go to the local vendor that they trust. These relationships are built on mutual trust.
The construction industry works on a good ole boy network, thats just the way it
is-who has credibility. The reality is, anytime youre using a vendor spec, its
proprietary. If youre using the local company thats geared to do this type of
work, youre going to pay anywhere from a 10 to 30 percent premium to have the specs
written by the vendor. I was a vendor for 17 years. I was really good at doing that. No
one raises the flag and says "this is not right" because if one company is doing
it for one county school system, the other company is doing it for the next one down the
road. So if they start screaming about it, everyone loses.
When youre talking the larger firms like one of
the Bell operating companies, Sprint, IBM-and we have data to back all this up from bid
packages, people actually having bid on projects-you will pay a 200 to 300 percent premium
to use them. It is huge. And schools dont know that. Technology in schools is a very
immature market. Its not well-developed yet.
"Districts should be buying
things like computers and servers direct from the manufacturers."
The issue that drives technology in schools is price point-how much does
it cost per point, not "how do I use this?" Its just a reality. When I
went through the whole thing about the $85 billion to $95 billion dollars, the statement
is: No one has all the money. We just dont have those kinds of funds in education,
so maximizing purchasing value is really the big issue. The trend were seeing is
that districts should be buying things like computers and servers direct from the
manufacturers-dont go through the vendors. The district should buy the network
hardware and give it to the contractor to install-thats another way of maximizing
the purchases. You can go out and get an educational price that is lower than what the
contractor can buy it for. The contractor cant touch your price to begin with, then
he has to add his mark-up to it.
Computers are components now, its not like
theyre this unique thing you have to have a special person to get them from.
Theyre a commodity. Data networking is becoming a commodity - you can go to your
local Office Depot and buy it.
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